Because of the way our program is structured, we do not allow a co-signer to guarantee rent unless they plan to live there and plan to purchase the home with you. The goal is home ownership, if you do not have the income required to pay the rent, you won’t be able to get a mortgage to purchase the property.

How to Access the Tenant Portal

  1. Click the link provided in the Tenant Portal Activation letter you receive from your property management company
    • Note: Be sure to save the link as a bookmark in your browser for fast easy access in the future
  2. On the Tenant Portal login page, enter your email address and password and click the Log In button.
    • Note: Be sure to use the same email address you have on file with your property management company, the first time you access the system you will be prompted to create a password and activate your account
  3. You are logged into the Tenant Portal

How to Make a One-time Online E-Check Payment

Note: Online payment ability may not be available, please contact the property management company if you have questions about making online payments.

  1. On the Tenant Portal login page, enter your email address and password and click the Log In button.
    • Note: Be sure to use the same email address you have on file with your property management company, the first time you access the system you will be prompted to create a password and activate your account
  2. You are logged into the Tenant Portal
  3. Click the Make a Payment button
  4. On the pop-up box, select E-Check and click the Continue button
  5. The Make a Payment page loads, on the page:
    1. Enter the amount to pay, and click the Payment Detials button
    2. Enter the Bank Account information and click the Verify Payment button
    3. Confirm the bank account and payment details and click the Submit button
  6. Your payment is made and you receive payment confirmation

How to Make a One-time Online Credit Card Payment

Note: Online payment ability may not be available, please contact the property management company if you have questions about making online payments.

  1. On the Tenant Portal login page, enter your email address and password and click the Log Inbutton.
    • Note: Be sure to use the same email address you have on file with your property management company, the first time you access the system you will be prompted to create a password and activate your account
  2. You are logged into the Tenant Portal
  3. Click the Make a Payment button
  4. On the pop-up box, select Credit/Debit card and click the Continue button
  5. The Make a Payment page loads, on the page:
    1. Enter the amount to pay, and click the Payment Details button
    2. Enter the Credit Card Account information and click the Verify Payment button
    3. Confirm the Credit Card account and payment details and click the Submit button
  6. Your payment is made and you receive payment confirmation

How to Setup Auto Pay / Recurring Online Payments (E-Check or Credit Card)

Note: Online payment ability may not be available, please contact the property management company if you have questions about making online payments

  1. On the Tenant Portal login page, enter your email address and password and click the Log In button.
    • Note: Be sure to use the same email address you have on file with your property management company, the first time you access the system you will be prompted to create a password and activate your account
  2. You are logged into the Tenant Portal
  3. Click the Set Up Auto Pay button
  4. On the pop-up box, select the desired payment method, either E-Check or Credit/Debit card and click the Continue button
  5. The Set Up Auto Pay page loads, on the page:
    1. Enter a name for the payment
    2. Select the Payment Amount, either a flat amount or the Outstanding Balance in Full
    3. Enter the amount to pay
      if selecting a flat amount
    4. Enter the date for first payment
    5. Enter your bank account or credit card details
    6. Click the Create Auto Pay button
  6. Your auto payment is activated and will make automatic payments based upon your settings

Frequently Asked Questions

  1. What is required to setup and use online payments?
    Online payments are either electronic checks or credit card transactions. For E-Check you need an active checking or saving accounts Routing and Account numbers to setup the service. For Credit Card you need an active credit card with an available balance to cover the charge.
  2. I submitted a payment and want to cancel, what do I do?
    Please contact your bank or credit card company immediately to stop any payment.
  3. Once I schedule an auto payment, can I change the date the payment will submit?
    No, once an auto payment is scheduled on a certain date each month, the only way to change that date is to edit the auto pay and delete it (scroll down the page), then re-create the auto pay for the correct date.
  4. Can I see my complete payment history once I am in the portal?
    Yes, you can see a full history of all payments, both made in person and online.

The most common forms of documentation people provide for income verification are:

  • The 4 most recent pay stubs
  • The 3 most recent bank statements
  • A tax return from within the last 2 years

Additionally, under rare but certain circumstances we can accept letters of employment, investment or cryptocurrency account statements, and other documents showing proof of income or assets.

Yes, awards letters such as social security income (SSI), disability, and others are considered viable sources of income if documentation can be provided.

All our homes are on a “first-come, first-serve” basis for the first approved applicant(s) that have the full move-in amount and decide they want the home. We are unable to hold any of our homes until you are approved, have the full move in amount, and complete the paperwork.

We do not have any properties to rent, we only have homes for people who want to own their own home. If you are just looking to rent a property for a year or two, we most likely are not going to be the best fit for you and your family.

Any utility bills are ultimately your responsibility. Lienable bills like water or sewage may be kept in our name to ensure their prompt payment, and in those instances the bills will be uploaded to your account for you to reimburse us.

All our homes are conveyed in clean, livable, as-is condition. Some people may choose to make minor cosmetic updates or changes to the homes, but it all depends on your preferences!

Some homes may have appliances, small furniture, window treatments, or other items. Anything there when you move in is considered part of the home, unless stated otherwise. If you were ever to decide to move out of the home, they would be expected to stay with the home, however.

Occasionally we have a promotion where we will match anything you put down on your home over the minimum $3,900 down (up to $10,000). If you don’t see this on the advertisement for the home you are interested in, ask us about it!

We believe in using the “carrot” instead of the “stick” so we do not have any late payment penalties. What we have instead is an “on-time-payment discount” where your monthly payment is reduced by $100 if you are paid up in full by the 1st of each month.